JohnJSal Posted January 10, 2020 Share Posted January 10, 2020 Hi everyone! It's been a while since I've used Defraggler, and when I tried to use it recently I noticed that my C: drive is no longer listed in the drive options for defragging. The only drive listed is a detachable drive. Why has this happened? How can I get it back? Without the ability to defrag my actual PC hard drive, Defraggler is kind of useless! Thanks! Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 11, 2020 Moderators Share Posted January 11, 2020 A bit of extra information might help someone pin it down: Can you still see the C drive in Windows own defragmenter? Is it an HDD or an SSD? Which Windows version are you running? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
JohnJSal Posted January 11, 2020 Author Share Posted January 11, 2020 6 hours ago, nukecad said: A bit of extra information might help someone pin it down: Can you still see the C drive in Windows own defragmenter? Is it an HDD or an SSD? Which Windows version are you running? I'm not sure how to find the Windows defragmenter. Where is that? My C drive is an HDD, and I use Windows 7 64-bit. As far as I know, nothing has changed since it used to work normally. It's just been quite a while since I've used it, and now the drive is not shown. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 12, 2020 Moderators Share Posted January 12, 2020 Windows 7 built in defragmenter: https://support.microsoft.com/en-gb/help/17126/windows-7-improve-performance-defragmenting-hard-disk You can also right click on a drive in File Explorer and select Properties and then the Tools tab, which will also give you an option to run the built in defragmenter. Drive letters do occasionally go missing from various softwares, even from Windows File Explorer itself. Here are a couple of ways to try and fix it: https://support.microsoft.com/en-gb/help/330140/my-drive-does-not-appear-in-windows-explorer-view *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
JohnJSal Posted January 12, 2020 Author Share Posted January 12, 2020 4 hours ago, nukecad said: Windows 7 built in defragmenter: https://support.microsoft.com/en-gb/help/17126/windows-7-improve-performance-defragmenting-hard-disk You can also right click on a drive in File Explorer and select Properties and then the Tools tab, which will also give you an option to run the built in defragmenter. Drive letters do occasionally go missing from various softwares, even from Windows File Explorer itself. Here are a couple of ways to try and fix it: https://support.microsoft.com/en-gb/help/330140/my-drive-does-not-appear-in-windows-explorer-view So the Windows defragmenter *does* show the C drive. As for the other link, none of those things seems to be the case. The drive does have a letter, it's not disabled or offline, it's not a USB drive, there are no problems with it. I don't know what to do. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 12, 2020 Moderators Share Posted January 12, 2020 Perhaps try uninstalling Defraggler..rebooting your machine... and then re-installing Defraggler. This may shake its brains up a bit. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
JohnJSal Posted January 12, 2020 Author Share Posted January 12, 2020 6 minutes ago, hazelnut said: Perhaps try uninstalling Defraggler..rebooting your machine... and then re-installing Defraggler. This may shake its brains up a bit. I may have to. I sent an email to the support team. If that doesn't work, I'll do as you suggest. Hopefully that will work. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 12, 2020 Moderators Share Posted January 12, 2020 Hazelnut's suggestion is what I was going to say to try next. Uninstall/reboot/reinstall often works to solve links that have gone missing and other glitches. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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