Jump to content
CCleaner Community Forums
Nickg

Files not showing up in folder after being "recovered"

Recommended Posts

I accidentally deleted a video I needed for work from an SD card. Recuva found the files and recovered them as seen in the first picture. I then picked a folder to import the files into on my computer's hard drive as seen in the second picture. The third photo shows that the file was successfully recovered. I then went to the folder that the file should have been in, and the folder is empty as seen in the final picture. Does anyone know what could be causing this, and how to fix it? Thanks

 

Recuva 1.png

Recuva 2.jpg

Recuva 3.jpg

Recuva 4.jpg

Share this post


Link to post
Share on other sites

No. The free and paid for versions have the same recovery capabilities.

I can't help on the disappearing recovered file as I've never experienced it. Recuva seems to have done something, I should look around your pc to see if the file is elsewhere.

Share this post


Link to post
Share on other sites

Possible your anti-virus is the culprit?

Look for it in your AV's quarantined folder or sandbox. If you have it set to quarantine or even delete suspicious files or it does that by itself without asking then that may be an explanation. Suspicious file can just be ones with suspicious behaviour and a recovered deleted file reappearing again might be enough to trigger a paranoid AV. 

I'd try recovering another a test file and see if that happens again.

Share this post


Link to post
Share on other sites

Furthermore the folder you're recovering to, Camera Roll, contains sub-folders DCIM and 104_PANA. These seem to have disappearded asfter the recovery. Are you sure the folder you selected and the folder you are looking in is the same place?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...