Joe Lemire Posted December 17, 2019 Share Posted December 17, 2019 Would someone please assist me. I have unchecked boxes, but it still continues. I have a Dell PC with Windows 10 upgrade. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted December 18, 2019 Moderators Share Posted December 18, 2019 (edited) Be more specific, what boxes have you unchecked. I'll cut to the chase though, the "run at startup" checkmark does not do what it sounds like. It tells ccleaner to run a clean at start-up. To stop ccleaner loading with windows, turn off smart monitoring. Edit: I've moved this to the ccleaner help board as this is not a bug Edited December 18, 2019 by Nergal ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Joe Lemire Posted January 3, 2020 Author Share Posted January 3, 2020 I have unchecked the "Run at startup" box. Where might I find "smart monitoring" to turn it off, please? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 3, 2020 Moderators Share Posted January 3, 2020 15 minutes ago, Joe Lemire said: I have unchecked the "Run at startup" box. Where might I find "smart monitoring" to turn it off, please? Options.. Smart Cleaning.. untick the 2 boxes. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Joe Lemire Posted January 9, 2020 Author Share Posted January 9, 2020 No boxes are checked. Each time I turn my PC on CCleaner starts, still. Link to comment Share on other sites More sharing options...
trium Posted January 9, 2020 Share Posted January 9, 2020 please take a look: ccleaner -> tools -> startup tab windows -> is there any ccleaner entry? tab sheduled tasks -> is there any ccleaner entry? if yes -> select the ccleaner entry -> look on the right side -> disable or delete Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
Joe Lemire Posted January 10, 2020 Author Share Posted January 10, 2020 Big thank you to Truim. Very clear, although after following your instructions: ccleaner -> tools -> startup done tab windows -> is there any ccleaner entry? none tab sheduled tasks -> is there any ccleaner entry? one if yes -> select the ccleaner entry -> look on the right side -> disable or delete deleted Result: After restart CCleaner still starts at system load. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 10, 2020 Moderators Share Posted January 10, 2020 You should have Disabled and not Deleted. The wording in CCleaner is confusing - Delete on that screen just removes it from the list in CCleaner, it doesn't stop it running at start up. You will now need to use the Windows task scheduler to stop it from running at startup. (Or uninstall/reinstall CCleaner so it shows in the list again). I'm on my phone at the moment so can't give full instructions on how to do that. Try googling 'remove items from Windows start up' or someone else may be along to give help. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
trium Posted January 10, 2020 Share Posted January 10, 2020 it sounds like ... 1.) you have the free version with manually sheduled task <- but with deleted entry it should not work anymore (done) 2.) have you the pro-version? (are you an user with admin-privilegs on your pc?) perhaps another way/suggestion to solve the problem: (as nukecad say) -> uninstall ccleaner -> restart your pc - look in your harddisk/ssd and delete all leftovers - as the install-folder of ccleaner if its still on your harddisk. - reinstall your ccleaner (if you have the pro-version- enter your registration) - after reinstall -> look in ccleaner if unchecked all kind of boxes as: -> options -> settings -> "run ccleaner when the computer starts" -> options -> sheduling -> disabled (only in the pro-version) -> options -> smart cleaning -> the 2 options (in the free) - the 3 options (in the pro-version) Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
trium Posted January 11, 2020 Share Posted January 11, 2020 On 10/01/2020 at 18:13, nukecad said: You should have Disabled and not Deleted. The wording in CCleaner is confusing - Delete on that screen just removes it from the list in CCleaner, it doesn't stop it running at start up. You will now need to use the Windows task scheduler to stop it from running at startup. (Or uninstall/reinstall CCleaner so it shows in the list again). yes, nukecad have right -> sorry for my mistake... Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
Joe Lemire Posted January 13, 2020 Author Share Posted January 13, 2020 I want to thank Nergal, hazelnut, trium; and nucad for your aid. Unfortunately, none of these instructions have resolved the issue. trium, I have the free version. Hopefully, it will be a simple fix. I have completed each of the instructions to no avail. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 13, 2020 Moderators Share Posted January 13, 2020 Perhaps try this Joe. Right-click on the taskbar on your machine. Select TaskManager. When it opens select the 'start-up tab' at the top (If you nothing when the taskmanager opens select more details at the bottom) If you see ccleaner there click on it once to highlight it and then select (Disable' from bottom right. Close the taskmanager and then Restart your machine. Make sure you select restart and not shutdown. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Joe Lemire Posted January 13, 2020 Author Share Posted January 13, 2020 Thank you Sir, but that has disabled because you told me to do that process already. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 13, 2020 Moderators Share Posted January 13, 2020 1 hour ago, Joe Lemire said: Thank you Sir, but that has disabled because you told me to do that process already. Disabling it means that it will not run at startup. Isn't that what you wanted to do? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
trium Posted January 13, 2020 Share Posted January 13, 2020 hello joe lemire, either: (the simple way) On 11/01/2020 at 23:32, trium said: reinstall CCleaner so it shows in the list again). reinstall ccleaner and after this please take a look: Quote ccleaner -> tools -> startup tab windows -> is there any ccleaner entry? tab sheduled tasks -> is there any ccleaner entry? <-------------------------------------- there was one entry by you if yes -> select the ccleaner entry -> look on the right side -> disable (not delete - sorry for my wrong comment above for a while) ___________________________________________________________________________________________________________________________________________________________ or: On 11/01/2020 at 23:32, trium said: You will now need to use the Windows task scheduler to stop it from running at startup i dont know how the windows-options named exactly in english - i can only derive it from german windows... windows -> control panel -> administrative tools -> task scheduler or perhaps windows -> control panel -> system and security -> administration -> subitem (plan tasks) go to the entry you mean (ccleaner...) -> look on the right side of windows scheduler -> delete it (do not confuse with ccleaner) Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
Joe Lemire Posted January 20, 2020 Author Share Posted January 20, 2020 Sorry to say that none of this helped. Link to comment Share on other sites More sharing options...
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