Shaaks Posted November 23, 2019 Share Posted November 23, 2019 Hi, My renewal for the Pro CCleaner has just been processed. I had CCleaner removed by accident when cleaning up my system. I don't have the code to download the app again. I have put in my e-mail address to receive a replacement, but my e-mail address isn't accepted or says no record of it. It's the one I used, and the one I received my notification informing me of my renewal . Can you please help to fix the problem. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 24, 2019 Moderators Share Posted November 24, 2019 Try downloading the slim build from here (last in the list) https://www.ccleaner.com/ccleaner/builds Then do Options ...Settings..About... and enter your licence number Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Shaaks Posted November 26, 2019 Author Share Posted November 26, 2019 On 24/11/2019 at 15:29, hazelnut said: Try downloading the slim build from here (last in the list) https://www.ccleaner.com/ccleaner/builds Then do Options ...Settings..About... and enter your licence number That's what I cannot find my license number. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 27, 2019 Moderators Share Posted November 27, 2019 See here https://www.ccleaner.com/support/license-lookup or contact here https://support.piriform.com/hc/en-us/requests/new or support@ccleaner.com Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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