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samh

False expiration notice

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Notice received this morning:  Your CCleaner Professional Plus License Has Expired.  My expiration is in 2020.  Why was this sent, and how do I correct this so that proper notificatiion will be sent?

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It's probably a licence server error or outage.

Aparently it's an old server and Piriform are aware of this problem and are frustrated about it too.

(I'm guessing that it keeps dropping out and so CCleaner can't read the list of licence dates?)

They have said they are getting a brand new licence server up and running this month.

I'd just ignore it until the new server is online.

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I just got the same 'expiration notice' twice within the last 30 minutes and my subscription should be good through August 27th of 2020.  Not sure what's going on but it's disturbing to say the least.

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We are hoping to swap over to a new server in the next couple of weeks - after which the old server will be thrown into the same dark flaming pit for troublesome hardware as the old speccy server was earlier this year recycled in an environmentally conscious manner.

From this thread/post: https://forum.piriform.com/topic/55704-licence-key-not-recognised-after-several-attempts/?tab=comments#comment-311208

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It definitely seems to be the licence server that is playing up , we are seeing numerous reports of this here on the forum today.

We have flagged it up to those who can do something about it, and hopefully they will have it fixed soon.

I'd just ignore these notices for now.

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