jxl0928 Posted October 16, 2019 Share Posted October 16, 2019 Just downloaded latest version of CCleaner563 version 5.63.0.7540 and attempted to install. No luck , downloaded again and attempted to install using run as administrator. Still did not install or give any indication of activity. Reinstalled CCleaner562 with no problems. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 16, 2019 Moderators Share Posted October 16, 2019 Did you see any error message(s)? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
jxl0928 Posted October 17, 2019 Author Share Posted October 17, 2019 (edited) Turns out that CCleaner563 is being blocked by Windows Defender "Smartscreen" filter but no warning message was issued on my desktop. Found out this when I attempted to install the CCleaner563 on my laptop and the warning message was issued. Turned off "Smartscreen" for apps on Desktop and successfully installed. Windows 10 Pro - About ready to completely disable Windows Defender . Microsoft Stikes Again !!! Edited October 17, 2019 by jxl0928 Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 17, 2019 Moderators Share Posted October 17, 2019 I had the same when installing it yesterday, I just told smartscreen to ignore it and carry on running the installer. It's a button when SS throws a block, there should be no need to turn it off. The block will be simply becase it's new and MS haven't added it to their filters yet. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
TechnoHunter Posted October 20, 2019 Share Posted October 20, 2019 I have sort of the opposite problem. i keep getting a prompt saying update available, wanting to install 5.63.7540.. just one problem.. i already HAVE 5.63.7540.. (according to my program that is running at least) any idea why the thing keeps trying to foist an update that is already installed? (pro version, manually running update check from program says latest installed) Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 21, 2019 Moderators Share Posted October 21, 2019 I'm not sure why it should be doing that, it's unlikely but possibly be something to do with this?https://www.ccleaner.com/news/blog/2019/10/21/ccleaner-version-563-preventative-update-as-part-of-our-zero-tolerance-policy-against-cybercrime Quote we first re-signed a clean update of the product, pushed it out to users via an automatic update on October 15, and second, we revoked the previous certificate. There was a widely publicised download link to an advance copy of 5.63 before it was officially released, I suspect that would have had the old certificate so if you do have that one it may be shouting because the security certificate is not the latest? Again that's just a guess on my part. Personally if I was seeing update messages like you are then I would simply download a new copy of the 'slim' installer from the builds page and (re)install that, hopefully that will set the flag to say that you do have the latest version and stop nagging you.https://www.piriform.com/ccleaner/builds *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted October 21, 2019 Admin Share Posted October 21, 2019 Re the 17 hours ago, TechnoHunter said: I have sort of the opposite problem. i keep getting a prompt saying update available, wanting to install 5.63.7540.. just one problem.. i already HAVE 5.63.7540.. (according to my program that is running at least) We have two sets of updates running at once to 5.63 - possible that they both hit at once and one got queued after the other. We'll investigate to make sure that the update alerts haven't developed a stammer, but in the meantime let us know if it happens more than once. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
TechnoHunter Posted October 21, 2019 Share Posted October 21, 2019 5 hours ago, Dave CCleaner said: Re the We have two sets of updates running at once to 5.63 - possible that they both hit at once and one got queued after the other. We'll investigate to make sure that the update alerts haven't developed a stammer, but in the meantime let us know if it happens more than once. Happened again today.. seems to happen at least once a day.. (windows toast popup saying update available, quoting version that is already installed) when you open the program, then click check for updates, it says latest version already installed. Link to comment Share on other sites More sharing options...
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