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alh

offline issue

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I have ccleaner professional and every time I run healthcheck it says, "it looks like you're offline." Because of this the "speed" and the "security"  functions say unavailable when offline. Internet access is definitely available. How do I correct this?

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There have been a couple of reports of this behaviour.

I would check if anything 'CCleaner' is being blocked by your firewall settings,  those two functions need to be able to connect.

We have been told by Admin in another thread that you should specifically check that the  'healthcheck.ccleaner.com' web service is allowed through the firewall.

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