Pete C Posted September 16, 2019 Share Posted September 16, 2019 Hi all, I've downloaded Recuva and am experiencing the error "The application Recuva has quit unexpectedly" when I attempt to scan my drive. Details of the system etc as follows, I've also attached the dump file in the hope that this might be of some assistance. OS: Win 10 Pro, build 18362 Drive: Microsoft Storage Spaces volume, NTFS, 10TB (NB: other drives of this type/format scan & recover fine) File type(s) to be recovered: Mainly mp4 video files (4k video footage) Recuva: v1.53.1087 64bit Portable (NB: Also tested with 32bit Portable version as well as the standard installer version) More than happy to provide any additional details if needed, just let me know 8a9a7416-6a10-4b00-aa5f-cacb75910a3d.dmp Link to comment Share on other sites More sharing options...
Pete C Posted September 20, 2019 Author Share Posted September 20, 2019 Bump in the hope that someone might have a solution, or even a suggestion. Link to comment Share on other sites More sharing options...
Strmy Posted November 28, 2019 Share Posted November 28, 2019 I have the same issue here anyone with solution? Link to comment Share on other sites More sharing options...
Hairry Posted January 28 Share Posted January 28 same issue. just posted. I'll probably be ignored as well. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 29 Moderators Share Posted January 29 You have replied to a 4-year old thread, if you have a problem then please start a new thread and describe clearly what you are doing and what you are seeing. Note that this is a USER forum where USERS help one another - if/when we can. If a questioner isn't getting a response here that's because no other user knows how to help, or because the questioner has't given enough information for anyone to work out what might be going wrong for them. If you have paid for the Pro version of your software then you can contact the official support for help, you have paid for it after all. There again many do prefer getting help from other experienced users on here. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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