Jump to content
CCleaner Community Forums
Sign in to follow this  
Jsutin12601

I purchased CCleaner and you guys apparently dont recognize my account

Recommended Posts

I tried to get the security key from my email but all i had was my paypal reciept and none of the numbers worked.  I then proceeded to go directly to CCleaner.com to get my link but the system said it didnt recognize my account. is there a link where i can create my account sperately? whats the deal?

 

Edited by Jsutin12601
needed to delete something

Share this post


Link to post
Share on other sites

Just checking that you did buy from the CCleaner website (and not eBay or somewhere else?) 

You should have a receipt from Cleverbridge (our ecommerce provider) with your details.  If you cannot recover your serial key from here https://www.ccleaner.com/support/license-lookup then email the guys at support@ccleaner.com with the email address you entered when you purchased, your order number and anything else you may have and they can try and track your order for you to get you going.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

×
×
  • Create New...