Dago Posted September 9, 2019 Share Posted September 9, 2019 Just downloaded CCleaner on my windows 10 and it works great. Downloaded it on wife's windows 7 and it hangs up at 24%. Uninstalled it on windows 7 and reinstalled but get the same result of 24%. Also 3 icons shortcuts can no longer open. Help Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 9, 2019 Moderators Share Posted September 9, 2019 See if anything in here helps, especially the part about end tasking any CCleaner processes running in the background before trying the install/upgrade:https://forum.piriform.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/ Link to comment Share on other sites More sharing options...
Dago Posted September 9, 2019 Author Share Posted September 9, 2019 12 hours ago, Andavari said: See if anything in here helps, especially the part about end tasking any CCleaner processes running in the background before trying the install/upgrade:https://forum.piriform.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/ I need to retract the issue about the download on windows 7. By the time I got back to it CCleaner had completed the scan. Evidently the computer was so filled with junk it took an extraordinary amount of time to get passed the 24%. It cleaned over 18,000 pieces of junk and 880 trackers. CCleaner does a great job! DAGO Link to comment Share on other sites More sharing options...
Moderators nukecad Posted September 9, 2019 Moderators Share Posted September 9, 2019 Thanks for the update. I assume that was the first time CC had been run on that Win 7 machine so found a lot of crap to clean that had accumulated over the years. It might be a good idea to now run a defragmenter such as Defraggler (oops is that advertising?). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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