cekt Posted August 22, 2019 Share Posted August 22, 2019 My apologies if I'm rehashing this topic but I have read the other threads and none of them seem to apply to my situation. OS = Windows 10 with latest update Apps and Features = Anywhere McAfee Antivirus = Real time scanning shut down + Firewall shut down Download CC 5.60 Free = OK Install = Gets to window with install button and click Install bar flashes green twice, install window closes and install fails = no further activity So far 10+ attempts to update including multiple fresh downloads & uninstalls Frustration has lead to using Windows Disk Cleaner... which I hate Been using CCleaner for years and never had this happen before ??? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 22, 2019 Moderators Share Posted August 22, 2019 Can you try downloading and installing the slim build from here (last item) https://www.ccleaner.com/ccleaner/builds Also before you run the installer make sure in your Windows taskmanager that no instances of CCleaner are already running. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
cekt Posted August 22, 2019 Author Share Posted August 22, 2019 Thanks for your reply and your time... Task Manager is clear Whats the difference ??? slim build Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 22, 2019 Moderators Share Posted August 22, 2019 No toolbar Edited link I gave above. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
cekt Posted August 22, 2019 Author Share Posted August 22, 2019 Followed CCleaner builds link downloaded 5.61 slim and installed... hazelnut All appears good and functioning properly... Thanks again for your help... Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted August 22, 2019 Admin Share Posted August 22, 2019 4 hours ago, cekt said: Whats the difference ??? slim build The "Slim Build" leaves out the optional third party offers in the installation process that fund the distribution of the free version. It was originally created for folks who were getting false positive alerts on the Google Toolbar offer. Although the Google Toolbar offer was removed as of version 5.58 (back in June) we have retained the Slim Build for vision-impaired users whose screen-readers may have trouble with the extra information on the installer screen, and handle some additional installation problems. Should generally try the full version first though. The Slim Build is often released at the same time as the regular build - but not always. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
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