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lemerd594

Large Volume of Junk found by CCleaner

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600MB is quite possible if you have not run CCleaner before, or not run it for a while.

From your description I think you will have used the 'Easy Clean'?

Instead use the Custom Clean, which gives you more viewing options.

After an analyze you should see a screen similar to this, showing what CCleaner has found where:
(Don't worry about Firefox being skipped that was deliberate on my part, and don't worry about Edge being highlighted like that yours won't be).

image.png

Double clicking on any of those entries will give you details of the actual files found, eg. I double clicked 'System - Windows Log Files to get this:

image.png

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It could well be the clipboard.

I'm not sure just how the new style multi-clipboard works.  (I still use the single clip at a time).

But it has to store the multiple clips somewhere.

I'm guessing that might show under 'System - Temporary Files' following an Analyze in CC?

Edit. CC can sometimes struggle deleting very large amounts of data.  If it does then the built in Disk Clean-up will get the majority (taking a long time) and then CC will do the rest.

Edit2. Your first post did say 6000 it was me that read it wrong.

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When I run back to back CCleaner sessions the total remains at 6550 cleaned, regardless of the precleaned total.  This thing has gone south.  Will attempt to attempt their support again.  Thanks for your efforts.

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That's odd, how long is a clean taking?

If you can post a screen shot similar to those above we might be able to spot something.

You could also try running CC in debug mode to see what the log says - but with that many files it's probably going to be a big logfile so we'll leave that for later.

Edit- Andavari's thought about a corrupted recycle bin is a distinct possibility,  we've seen a couple of those recently.

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On 16.8.2019 at 17:16, nukecad said:

600MB is quite possible if you have not run CCleaner before, or not run it for a while.

not 600 mb -> 6 gb was found :-)

 

there are different things  -> for example "livekernelreports" 1 gb is not unnormally

 

also the windows-temp folder is full of temporary install-files/folders...

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10 hours ago, nukecad said:

Edit- Andavari's thought about a corrupted recycle bin is a distinct possibility,  we've seen a couple of those recently.

In my opinion the safe way to empty the Recycle Bin is by using the tools made by Microsoft which are built into Windows. Many 3rd party cleaning tools from what I've experienced over the years can cause Recycle Bin corruption from what I've seen - hence the reason I don't allow any 3rd party tool to clean it on my systems.

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- The Clipboard is located in the memory of the computer, NOT on your HD.

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22 hours ago, trium said:

not 600 mb -> 6 gb was found :-)

If you look at my later post you'll see that I had already apologised for reading it wrongly.

12 hours ago, Willy2 said:

- The Clipboard is located in the memory of the computer, NOT on your HD.

The traditional built-in Windows clipboard only kept one entry, and indeed kept it in memory.

Other clipboard apps can save multiple entries, and can save them across reboots (or even crashes) by writing them to temporary files.

Windows 10 clipboard can now also save multiple entries, and is able to share clips between devices.
You can also "pin" clips so that they are always available,  to do that they have to be written to disc because otherwise they would not survive a reboot.
https://pureinfotech.com/sync-clipboard-across-devices-windows-10/

 

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- Just look at what the "Custom Clean" option pulls up. It will tell you what application is associated with that 6 GB in junk files. I consider it most likely that those files are associated with a browser (Firefox, Google chrome, ........... )

- Please post a screenshot of the details of that "Custom Clean". then there is no need/less need to contact support.

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On 18/08/2019 at 11:48, nukecad said:

Windows 10 clipboard can now also save multiple entries, and is able to share clips between devices.
You can also "pin" clips so that they are always available,  to do that they have to be written to disc because otherwise they would not survive a reboot.
https://pureinfotech.com/sync-clipboard-across-devices-windows-10/

On a related topic, due to the interest in the new Windows 10 multi-clipboard cleaning expressed here on the forum, this has now been added as a feature in the latest CCleaner release. 

Note that it only works on the local storage though - not if you have cloud synced between devices. 

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On 16/08/2019 at 09:31, lemerd594 said:

CCleaner found in excess of 6000 Mb junk.  Hard to believe.  How can I view these items before cleaning them?

 

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