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Zayde617

CCleaner skips all Chrome sections

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Using Windows 11 operating system, have latest version of CCLeaner, when I run it, it indicates that it has "skipped" all Chrome browser files. 

CCLEANER CHROME.PNG

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Windows 11?

usual reason Chrome is skipped is because it is still running; either directly if you have it still open or indirectly as one of its background tasks may still be running.
check Task Manager that no chrome.exe processes are running.

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Sorry typo, windows 10.. in past whenever Chrome or firefox or edge were not closed i would get a pop up to close.. and then close them. Here i was not getting the pop up, but also checked task manager, and it (Chrome) was not running. 

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in chrome, make sure in Settings, Advanced, that Continue running background apps when Google Chrome is closed is turned off.

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I have unchecked the "Continue running background..." in Google Chrome and CCleaner still will not remove cookies. I suspect someone ran "Intelligent scan" on the cookies. How do I undo this so CCleaner will delete them?

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