Zayde617 Posted August 8, 2019 Share Posted August 8, 2019 Using Windows 11 operating system, have latest version of CCLeaner, when I run it, it indicates that it has "skipped" all Chrome browser files. Link to comment Share on other sites More sharing options...
Moderators mta Posted August 8, 2019 Moderators Share Posted August 8, 2019 Windows 11? usual reason Chrome is skipped is because it is still running; either directly if you have it still open or indirectly as one of its background tasks may still be running. check Task Manager that no chrome.exe processes are running. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Zayde617 Posted August 9, 2019 Author Share Posted August 9, 2019 Sorry typo, windows 10.. in past whenever Chrome or firefox or edge were not closed i would get a pop up to close.. and then close them. Here i was not getting the pop up, but also checked task manager, and it (Chrome) was not running. Link to comment Share on other sites More sharing options...
Moderators mta Posted August 9, 2019 Moderators Share Posted August 9, 2019 in chrome, make sure in Settings, Advanced, that Continue running background apps when Google Chrome is closed is turned off. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Zayde617 Posted August 9, 2019 Author Share Posted August 9, 2019 Wow, thank you so much... easy fix that worked!!!! greatly appreciated Link to comment Share on other sites More sharing options...
Moderators mta Posted August 9, 2019 Moderators Share Posted August 9, 2019 no worries. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Phranque Posted September 28, 2019 Share Posted September 28, 2019 I have unchecked the "Continue running background..." in Google Chrome and CCleaner still will not remove cookies. I suspect someone ran "Intelligent scan" on the cookies. How do I undo this so CCleaner will delete them? Link to comment Share on other sites More sharing options...
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