Jump to content
CCleaner Community Forums
WheeWhilly

Photo forwarding not working

Recommended Posts

After doing CCleaner updates and clean-ups;  I cannot right click and forward photos or documents.  I get this message.

There is no email program associated to perform the requested action.
Please install an email program or, if one is already installed
create an association in the default
programs control panel.

Share this post


Link to post
Share on other sites

Did you use the registry tool? or just the cleaner?

If just the cleaner,did you use "easy clean" or "custom clean"? If the latter what settings did you change from the default (if any)?

What mail program do you use?

Share this post


Link to post
Share on other sites

Unfortunately, I originally just wanted to clean but as you said it asked if other things need to be done and 

I suppose, being somewhat new to computers, I ticked yes

The mail program I am using is Mozilla Thunderbird

Edited by WheeWhilly
Notify me of replies

Share this post


Link to post
Share on other sites

This is the right-click "Send to Email Recipient" in Windows? Apparently Windows can lose associations after updates. This has come up a bit in the Microsoft help forums.  See if this works for you:

Go to Control Panel > Programs > Default Programs >  Set Your Default Program

image.png

Select "Mail" and then select your preferred email application from the list

Share this post


Link to post
Share on other sites

I am still getting this message when I right click and left click on send to mail recipient:

There is no email program associated to perform the requested action.
Please install an email program or, if one is already installed
create an association in the default
programs control panel.

 

Share this post


Link to post
Share on other sites

have you tried uninstalling, rebooting and reloading Thunderbird?

Share this post


Link to post
Share on other sites

I haven't done that to TB for a while, but pretty sure it all remains in the current Mozilla profile directory.

but to be sure, to be sure, you could always make a copy of that folder and re-import those emails if it doesn't.

Share this post


Link to post
Share on other sites
9 hours ago, WheeWhilly said:

No, that did not work.  Any other suggestions?

Thunderbird was not on the list of available email apps to select from?

Share this post


Link to post
Share on other sites

Hello, Thunderbird was there and I clicked on it and retried and this same message came up:

There is no email program associated to perform the requested action.
Please install an email program or, if one is already installed
create an association in the default
programs control panel.

I even went to straight mail as is recommended by Microsoft and nothing changed.

Extremely frustrating to say the least because this right click to send info is a real asset.

Other than paying for someone, it would be nice if I could just retrieve what I had before I did the 

Clean-up with CCleaner.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...