BruceF Posted July 17, 2019 Share Posted July 17, 2019 I have CCleaner pro v5.39. It tells me that a new update is available so I click "Update". It then displays the downloading box and when 100% is reached this box disappears and that is that nothing else happens. It does not update! Why is this so> Thanks Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted July 17, 2019 Admin Share Posted July 17, 2019 5.39 or 5.59? I had something similar happen to me going from 5.59 -> 5.60. But then I did it again and it worked the second time. Looking at the statistics, it seems like we may have some sort of caching issue in the first 24-48 hours after launch on the CDN that is serving up the one-click updates for Pro users. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
BruceF Posted July 19, 2019 Author Share Posted July 19, 2019 Well 3 times I have tried again( first thing in the morning) for last 3 days and still same problem ..... no update! Link to comment Share on other sites More sharing options...
BruceF Posted July 21, 2019 Author Share Posted July 21, 2019 Finally fixed ... after trying many times I finally completely uninstalled the (old ver) with RevoUninstall, then reinstalled the old version, and bingo the update worked. Link to comment Share on other sites More sharing options...
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