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If you are a paid user then, depending on how you updated, your licence information should have been copied across automatically.  You can check here:

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I've repeated this process several times.  The simple fact is that the key Piriform has repeatedly sent me is invalid, and there seems to be nothing I can do about.  I need to reach a 

customer service person.  Their automated systems can't seem to help me. Thanks, Dean Anderson [phone number deleted]

Edited by Dave CCleaner
published phone number on public forum - removed

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@Dean Anderson I just checked your details. Your CCleaner Professional Plus licence key is valid and works - I just tried it myself personally and it activated perfectly.

Note that this licence is for PCs (not Macs). You can enter it in here. 

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You'll need to put in your name (case sensitive and not email address) and usually safest to copy-paste your licence key - common issue is manually transcribing the letter "Z" as the number "2",  the number "1" as the letter "I", etc.

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1 hour ago, Dean Anderson said:

I've repeated this process several times.  The simple fact is that the key Piriform has repeatedly sent me is invalid, and there seems to be nothing I can do about.  I need to reach a 

customer service person.  Their automated systems can't seem to help me. Thanks, Dean Anderson [phone number deleted]

Please start a new thread as it well could be a wholly different issue from the OP

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