Soldafon Posted June 26, 2019 Share Posted June 26, 2019 Dr.Web blocked update Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 26, 2019 Admin Share Posted June 26, 2019 If this is from the official website download or the automatic update then it is a false positive. Only valid detection was 26 releases ago with version 5.33. You won't find any problems with any major AV engines. The above disclaimer does not apply if you have downloaded from a "grey" or pirate website. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Soldafon Posted June 26, 2019 Author Share Posted June 26, 2019 7 minutes ago, Dave CCleaner said: Если это с официального сайта загрузки или автоматического обновления, то это ложное срабатывание.Только действительное обнаружение было 26 выпусков назад с версией 5.33.Вы не найдете никаких проблем с любыми основными двигателями AV. Вышеуказанный отказ от ответственности не применяется, если вы скачали с" серого " или пиратского веб-сайта. I am an official user of the program for several years and regularly pay Pro version. This is an automatic update. I wrote to the support team DrWeb Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 26, 2019 Admin Share Posted June 26, 2019 Eset (and anyone whitelabelling them) used to get a bit prickly about the downloadable free installer having the optional Google Toolbar offer in it until we removed it in 5.58. The automatic update has no user interface and therefore no third party offers - so that shouldn't be it. You had a similar problem with Dr Web last year - did they get that sorted out for you in a timely fashion? Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Soldafon Posted June 26, 2019 Author Share Posted June 26, 2019 1 hour ago, Dave CCleaner said: You had a similar problem with Dr Web last year - did they get that sorted out for you in a timely fashion? Yes. They they checked the file and released the update database Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 27, 2019 Admin Share Posted June 27, 2019 On 26/06/2019 at 14:03, Soldafon said: Yes. They they checked the file and released the update database Looks like Dr Web has fixed at their end already for 5.59 - are you able to update without problems now? Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
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