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tcLee

adding up to three computers on one license

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I purchased the ccleaner software with the option of adding up to three computers on one license but i don't seem to be able to figure out how to do it. I have the first one registered ok but I cannot figure out how to add the next one.

I don't seem to be able to find a support option.

Can someone give me a step by step how to add the next computer to the same license or direct me to a support option?

I thought this would be so simple!!!

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If this is the 3 PC Pro Plus licence, it should be the same process on each PC. After installing CCleaner on each PC (from https://www.ccleaner.com/ccleaner/download/standard, if you don't already have the installer), open the console and go to Options > About > Upgrade to Pro.  Enter your registered name and copy-paste the licence key from your confirmation email into the "License Key" field.

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... and, of course, as a paid customer the folks in the CCleaner customer support team is always ready to help you directly with any issues you may have.  You can reach them via https://support.piriform.com/hc/en-us/requests/new or at support@ccleaner.com.

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1 hour ago, Jimmoretti said:

I'm having problems with my renewal. I have contacted support several times over the last twl days but they have not yet replied!

I have sent a note to the support team. In the meantime:

  • You can update your CCleaner for Mac from 1.15 to 1.16 directly here: https://download.ccleaner.com/mac/CCMacSetup116.dmg
  • It looks like you recently purchased CCleaner Professional Plus - which is for PCs. The support team will help you switch that across to the Mac version (which is cheaper) and make sure you get back the difference in price.

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