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CeeDee

Deletes MS Office 365

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If I use Easyclean then all appears to go well, however if I use the main CCleaner, it deletes Office 365 which I have to re-install. Any ideas why this happens please?

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I'm not sure just what you mean by "deletes Office 365"? CCleaner should not delete any programme, only it's junk files.
Office 365 is online anyway so isn't 'installed' on your computer.

Do you mean that your automatic login is being removed? Something else?

Easy Clean uses default cleaning rules set by Piriform. Custom clean uses your own settings/preferences.

Try this
If it's your login that's being removed then I believe (not sure) that by default Office 365 stores them with IE passwords.
Open Custom Clean and under Internet Explorer untick 'Saved Passwords' (and possibly Autocomplete form history).
If you are using a different browser to access Office 365 then untick 'Saved Passwords' for that browser.

(This doesn't seem to be a registry cleaner issue, but just in case - don't use the registry cleaner, especially with Windows 10).

 

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Actually uninstalling software is a separate function under Tools > Uninstall.

What shows up in your list of Applications to clean under Custom Clean > Applications?

image.png

Also under Custom Clean > Windows.  Are you certain that Office is being completely uninstalled? Or is it just that the Start Menu and Desktop shortcuts have been wiped?

image.png

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Hi Dave,

CeeDee seems to be talking about Office 365, which is cloud based not installed.
(Although it will install offline versions of the software I don't see a clean removing them).

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Dave CCleaner: Applications show both Office 2013 and Office 2016, both are unticked. However, I suspect that you are right it is the Start Menu and Desktop shortcuts that are disappearing which means that I have to re-install to get them back. Whether it is actually CCleaner which is the cause or not, I cannot prove. The EasyClean doesn't have this effect, just the Custom Clean.
 

Thanks to all for your replies and help.

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In Custom Clean, on the Windows tab under 'System' do you have 'Start Menu Shortcuts' and Desktop Shortcuts' ticked?

I believe they are unticked by default (which will also the be default of Easy Clean) but you may have inadvertently ticked them somehow.

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It's telling that Custom Clean removes them but not Easy Clean.

Now if we had a list of the Easy Clean defaults to compare with your Custom settings then it would be easier to see what's different between them.

But AFAIK a list of EC defaults has not yet been published.

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5 hours ago, nukecad said:

Hi Dave,

CeeDee seems to be talking about Office 365, which is cloud based not installed.
(Although it will install offline versions of the software I don't see a clean removing them).

AFAIK 365 installs its programs, the subscription just means it'll give you yearly versions of office

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As I understand it 365 is cloud based, saves everything in the cloud (if you work offline it uploads that work next time you connect) and so can sync documents from the cloud to all your devices, and any other device if you log on to 365.

There again I've used an alternative to Office for years.

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We're getting a bit OT but it only default saves to onedrive you can still use local drive instead

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True,  it's OT.

But sometimes going OT (thinking 'outside the box') helps work out just what the problem may be.

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2 minutes ago, nukecad said:

True,  it's OT.

But sometimes going OT (thinking 'outside the box') helps work out just what the problem may be.

True nuff

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i mean office 365 is the same "installation" as ms office 2010 starter (click & run) only cached on the os

Quote

Once fully downloaded, the product is cached locally, and users are free to disconnect from the internet and continue using their Office products:

Quote

The products still run locally utilizing the PC’s resources, they don’t “run in the cloud”.

Quote

Click-to-Run products are virtualized

 

 

do you use "winapp2.ini"?

 

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