Katfish 0 Report post Posted June 7 WIN XP 32 bit PC............I received the typical "CCleaner update" message I proceeded to Piriform site and downloaded the ccsetup558.exe file and saved it where I always do opened the file and confirmed "run" - the packet moves / opens as it should to 100% then POOF / GONE - no install takes place earlier I decided to try again - TRIED to delete the ccsetup558.exe file and alerted that I canNOT as it's "running" Did a reboot which then allowed me to delete the file - then went back to the website - downloaded and saved AGAIN still refuses to run or install HELP! Share this post Link to post Share on other sites
Katfish 0 Report post Posted June 7 Well at least 'for now' I relented - went back and re-installed ccsetup557.exe and it functions just fine If ANY news might be forthcoming about ccsetup558.exe I'll be watching............ Share this post Link to post Share on other sites
hazelnut 0 Report post Posted June 7 Does the same thing happen with the SLIM build? https://www.ccleaner.com/ccleaner/builds Share this post Link to post Share on other sites
GoScoutUK 0 Report post Posted June 7 I have the free version of CCleaner. I too am trying to update to 5.58. I am running a fully updated windows 10 64 bit, with Kaspersky Internet security. I've tried to update but got the error message below. I've deleted the download, tried again - same error. So I uninstalled, rebooted and tried again - same message. I can reinstall using the ignore option, but it only goes in as 5.57 and I keep getting the message to update. In other words, it's reinstalling as 5.57. Slim build gives the same error Any help please? Share this post Link to post Share on other sites
hazelnut 0 Report post Posted June 7 See here https://forum.piriform.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/ Share this post Link to post Share on other sites
GoScoutUK 0 Report post Posted June 7 Many thanks for this solution. Nergal's solution worked first time. Easy to do! Glad I didn't have to try all the alternatives listed! Share this post Link to post Share on other sites
