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Invalid drive size

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Just installed Recuva pro to recover photos from sd card using using usb card reader in computer with windows 10.

Using advanced I received message Invalid drive size. This is same error I received using free Recuva.I purchased pro\because it offered free

support. Hope I get the support.

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49 minutes ago, emphasis said:

 Hope I get the support.

Have you raised a support ticket using this form?
https://support.piriform.com/hc/en-us/requests/new

Whilst we try to help here (for both free and pro versions) this is a user forum and not the official Piriform Support which you have paid for.

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