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macafadeal

Unable to install CCleaner 557 on Windows 10 laptop

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Hello. I am having trouble installing the latest version of CCleaner on my Windows 10 laptop. I manage to download it fine and it runs with no errors as far as the extraction process goes. This means that I am able to properly download the file from the official website and get as far as the screen that shows the extraction process right after running the .exe file. After that, this window closes and nothing else happens, as if I never ran the .exe file in the first place. I've been having issues with other software as well and have asked for help in their respective forum communities. I don't know if it's a problem with my install of Windows or not. I will gladly provide any information as needed about my computer and Windows install if I am able to find it.

Edited by macafadeal
I forgot to add the text formatting.

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31 minutes ago, hazelnut said:

Do you have a problem if you install the Slim build from here?

https://www.ccleaner.com/ccleaner/builds

You can find out your Windows and PC info by in Windows going to Settings... System  and then clicking on About in left hand column.

This solution worked perfectly. Do you know what may be the reason why the normal installer build doesn't work?

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The slim build doesn't contain any toolbars or Avast install offers etc., so perhaps your machine preferred it   (mine does)

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18 minutes ago, hazelnut said:

The slim build doesn't contain any toolbars or Avast install offers etc., so perhaps your machine preferred it   (mine does)

Ah OK. I'll always use the slim build from now on, then.

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