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mistechguy

Endpoint Awaiting Confirmation Issue

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When I install an agent, it doesn't get reported on the CCleaner Cloud console. The agent says "Computer requires confirmation". When I logon to the web console, I don't get the "Endpoint awaiting confirmation" screen. I am on a trial. Is there an issue with CCleaner Cloud? I'm attaching 2 pictures. Picture 1 is what i should be seeing. Picture 2 is what i actually see on the CCleaner Cloud console. I have opened a support ticket but it hasn't been resolved. I'm hoping posting on here is quicker. Any assistance is much appreciated.

Thank you

Picture 1.png

Picture 2.jpg

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I've bussed this to the attention of ccleaner staff, they should be able to answer this

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