mistechguy Posted May 13, 2019 Share Posted May 13, 2019 When I install an agent, it doesn't get reported on the CCleaner Cloud console. The agent says "Computer requires confirmation". When I logon to the web console, I don't get the "Endpoint awaiting confirmation" screen. I am on a trial. Is there an issue with CCleaner Cloud? I'm attaching 2 pictures. Picture 1 is what i should be seeing. Picture 2 is what i actually see on the CCleaner Cloud console. I have opened a support ticket but it hasn't been resolved. I'm hoping posting on here is quicker. Any assistance is much appreciated. Thank you Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 13, 2019 Moderators Share Posted May 13, 2019 I've bussed this to the attention of ccleaner staff, they should be able to answer this ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Admin Laurence CCleaner Posted May 14, 2019 Admin Share Posted May 14, 2019 Hi, I have replied to your support request. Did you receive my response? If you did not please respond here and I will send you a new response. Thanks Link to comment Share on other sites More sharing options...
clmclain Posted June 20, 2019 Share Posted June 20, 2019 I am having the same issue. What is the resolution for this? I have purchased this and can't add any computers. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now