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Upgrade fails


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Have a look here and see if anything helps.

https://forum.piriform.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/

Out of interest, are you connected to the internet when installing it?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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Yes, I am connected to the Internet during the installation.

 

Weird, I just updated my Windows 7 machine with no issues. It is the Windows 10 machine that is having the install issues. 

I open CCleaner and it tells me there is an upgrade available. I click to download the install. The installation starts on its own. I have not renamed anything. I don't see any way to exit/close the program during the install, no do I see any way to download the install file outside of CCleaner.

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Went there, did that. Only one for me was the free version, and I've paid for the Pro version. Downloaded anyway and ran install. Still failed installing one file : program files/ccleaner/ccleaner64.exe. Tried installing from my downloads folder - same thing. Never had ANY issues before this current update (5.56).

 

TIME OUT!  Restarted the computer and tried it again. this time it completed! thanks for all the suggestions!!

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