jnk_piriform Posted March 21, 2019 Share Posted March 21, 2019 I created a ticket via support but have not heard back. Posting publicly in hopes someone picks this up. ================== Due to some compatibility issues with our current version of CCleaner (5.28) and Windows 10, we are forced to update to a newer version. The newer version has some options / features enabled that we want to turn off. We generated a new ccleaner.ini file and deployed the new version to some test computers. After the install, we copy our custom INI file to co-locate it with ccleaner.exe, however, CCleaner is not honoring the desired settings. My INI file has these three options configured: HelpImproveCCleaner=0 PrefsPrivacyShowOffers1stParty=0 PrefsPrivacyShareData1stParty=0 But when I go and look at these settings in the application, they do not match the settings in the INI. How do I upgrade CCleaner with these three options configured properly? I did review the information at https://support.piriform.com/hc/en-us/articles/204045414 that talks about deploying custom settings, however, these three options do not appear in the list. Does that mean they are not supported in a managed deployment and the changes have to be made manually via the application interface? I have attached a copy of my INI file as well as a screen shot of the application settings showing they do not match the settings in the INI file. ccleaner.ini Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 21, 2019 Moderators Share Posted March 21, 2019 Make the .ini file read-only, it should work and it's what I had to do on my mother's laptop to stop an undesired behavior of it changing settings. You're right about it changing the settings and not honoring what you prefer. It was annoying me with it changing settings so I just gave up and downgraded to 5.40.6411 which is available at:https://filehippo.com/download_ccleaner/81935/ Link to comment Share on other sites More sharing options...
jnk_piriform Posted March 21, 2019 Author Share Posted March 21, 2019 We are using the Business Edition; not the "free" version. The proper settings are included in the INI. CCleaner is not changing them ... it is ignoring them. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 21, 2019 Moderators Share Posted March 21, 2019 All the same not good. I did leave a link to this topic for the admins, I will edit it to state a paying customer has an issue with the software. Link to comment Share on other sites More sharing options...
jnk_piriform Posted March 21, 2019 Author Share Posted March 21, 2019 @Andavari - I appreciate that, thank you. So, as a paying customer, can you tell me why I get a response from a free public forum but not from support directly? This was the scenario the last time I opened a ticket also. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 22, 2019 Moderators Share Posted March 22, 2019 Don't know why their support never answered you. On the forums it's just volunteer's and nobody working for them, although occasionally they will officially answer stuff on the forums. Link to comment Share on other sites More sharing options...
jnk_piriform Posted March 25, 2019 Author Share Posted March 25, 2019 I still have not received a response from support. Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted April 2, 2019 Share Posted April 2, 2019 Hi this should be working correctly if you've added the settings and values you mentioned above to the ini file, and the ini file is in the same directory as the executable you use to run CCleaner. If you have a custom path, you need to put it in the same custom directory. If you have multiple instances, you need to have one ini file present for each instance you wish to automate. Note that you may have read/write restrictions on the default install directory, which is /.../Program Files Link to comment Share on other sites More sharing options...
jnk_piriform Posted April 2, 2019 Author Share Posted April 2, 2019 I agree, this should be working correctly ----- but it is not. My INI file is co-located with the executable (i.e., in the same folder). This information is in my OP. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now