TJHudson Posted March 16, 2019 Share Posted March 16, 2019 I use only Firefox Private Browsing with two Ad Blockers. When I run CCleaner, it says it removed "880 trackers" from my system. The report says there were 57KB of "Firefox Cookies" and 387 "Internet Cache." I don't believe the 880 trackers! I question whether they are calling too many things "trackers." Anyone have any thoughts on this? I'm also disappointed that the "Advanced Report" is little more than the old summary screen. Is there a list of exactly what CCleaner removed anywhere? I feel like this product has been dumbed down, and I'm beginning to question its reliability, given that it can't back up its claim of removing 880 trackers. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 17, 2019 Moderators Share Posted March 17, 2019 The best description about their use of the jargon term "trackers" can be seen by reading what Nukecad posted, sums it all up rather well:https://forum.piriform.com/topic/53508-version-5547708-64bit-does-not-clean-all-trackers/?do=findComment&comment=304106 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 17, 2019 Moderators Share Posted March 17, 2019 Don't forget you can right-click on each individual entry in the advanced list and select 'view detailed report' Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
TJHudson Posted March 17, 2019 Author Share Posted March 17, 2019 Thank you for pointing me to those explanations. I am more than a little annoyed that CCleaner wants to give itself credit for deleting "trackers" that never existed in the first place. Sounds like a cheap, self-aggrandizing false claim! Otherwise, I guess I'll keep using it, although now I trust it much less than I used to. I hope someone from Piriform is reading these posts. A little accuracy and honesty would go a long way toward restoring trust in your product. To begin with, how about only calling a "tracker" something that really is one? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 18, 2019 Moderators Share Posted March 18, 2019 It started happening after Avast acquired Piriform, and hence CCleaner. We believe it's a simple marketing ploy - so that next time you update CCleaner you may be tempted to install the offered Avast Antivirus as well. Nobody likes this kind of tactic (except it seems Avasts' marketing department), it smacks too much of Adware - 'Look we've found all this, get (pay for) an update that will clean it'. (OK, they are not actually saying that in CC, but they are implying it and worrying some users). We have had a number of posts here from users who are now worried about what is 'tracking' them when nothing is. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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