MirceaForce Posted February 20, 2019 Share Posted February 20, 2019 Hello, I have windows 10 1809 64bit and today when i updated ccleaner (always uninstall old version ) i'm admin only account on my pc.....i run installer as admin and installer loads and disappear...i check maintenance and a ccleaner crash has been logged....did try also with older builds form 5.50 with same problem...but the problem does not occur every time i click run installer as admin ..maybe 5 click 1 occurs ..... but the program install perfect and works perfect no issues i did sfc scanow restore image windows health defaults etc no problems other program installer works perfect no issue only ccleaner , here is a log : Faulting Application Path: C:\Users\Alex\Desktop\ccsetup553.exe Problem signature Problem Event Name: APPCRASH Application Name: ccsetup553.exe Application Version: 5.53.0.7034 Application Timestamp: 5682fc79 Fault Module Name: KERNELBASE.dll Fault Module Version: 10.0.17763.292 Fault Module Timestamp: 02385dc9 Exception Code: e06d7363 Exception Offset: 0011b022 OS Version: 10.0.17763.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 2beb Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46 Additional Information 3: b38f Additional Information 4: b38febb1c684361b01a1413f070c154b Extra information about the problem Bucket ID: db5cdf62229b8170de4cea0ef82c5c54 (2183377269381946452) i run kapersky internet security 2019 latest version i did exclude the installer add to exclusion list no fix still i did not try to exit kaspersky to see if this has a fix, i know that in the past ccleaner had some problems with kaspersky if some one has kis 2019 latest version and ccleaner installer maybe you can try to see Link to comment Share on other sites More sharing options...
MirceaForce Posted February 21, 2019 Author Share Posted February 21, 2019 21 hours ago, MirceaForce said: without kaspersky 2019 works fine Link to comment Share on other sites More sharing options...
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