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jberniep

Speccy identified my CPU wrong

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I just built my first PC. It has an Intel Core i7-9700K and Speccy identified it as Intel Core i7 7700  what's up with that?

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Edited by jberniep
Adding pics

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maybe Speccy is simply passing on what is in the firmware.

start an elevate command prompt and type in wmic cpu list brief and see what it thinks your CPU is.

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Using the command Prompt and : "wmic cpu list brief" show my cpu is a 9700K

I tried Speccy again and it still show Intel Core i7 7700 @ 3.60GHz 25 °C Kaby Lake 14nm Technology

Anyone else have any ideas???

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5 hours ago, jberniep said:

Anyone else have any ideas?

They probably just need to update Speccy. At least there's a way built into Windows to get the correct detection to verify what you purchased.

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It does not give people confidence in the Speccy software if it has to be updated each time a new CPU or product is on the market.

I know what I put into my build and it's an i7-7900K and not an i7- 7700 so what else can I say?

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exactly the same problem

i installed i7 9700k 

it showed i7 7700k 

though it shows the corect core number 8 core ( 7700 got 6 core only)

compared CPU-Z and  task manager and "dxdiag"-> all shows up i7 9700k .

probably speecy bug. 

i hope iget it right because it is my first built pc. 

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I just upgraded to Speccy Pro in hopes of getting rid of this problem, it DIDNT WORK!!!!

"CPU
        Intel Core i7 7700
            Cores    8
            Threads    8
            Name    Intel Core i7 7700
            Code Name    Kaby Lake
            Package    Socket 1151 LGA
            Technology    14nm
            Specification    Intel Core i7-9700K CPU @ 3.60GHz
            Family    6
            Extended Family    6
            Model    E
            Extended Model    9E
            Stepping    C
            Instructions    MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX, AVX2, FMA3
            Virtualization    Supported, Disabled
            Hyperthreading    Not supported
            Fan Speed    2136 RPM
            Bus Speed    100.4 MHz
            Stock Core Speed    3600 MHz
            Stock Bus Speed    100 MHz
            Average Temperature    31 °C
                Caches
                    L1 Data Cache Size    8 x 32 KBytes
                    L1 Instructions Cache Size    8 x 32 KBytes
                    L2 Unified Cache Size    8 x 256 KBytes
                    L3 Unified Cache Size    12288 KBytes
                Cores
                        Core Speed    Multiplier    Bus Speed    Temperature    Threads
                    Core 0    4720.6 MHz    x 47.0    100.4 MHz    31 °C    APIC ID: 0
                    Core 1    4720.6 MHz    x 47.0    100.4 MHz    32 °C    APIC ID: 2
                    Core 2    1406.1 MHz    x 14.0    100.4 MHz    29 °C    APIC ID: 4
                    Core 3    4720.6 MHz    x 47.0    100.4 MHz    30 °C    APIC ID: 6
                    Core 4    4720.6 MHz    x 47.0    100.4 MHz    31 °C    APIC ID: 8
                    Core 5    4720.6 MHz    x 47.0    100.4 MHz    30 °C    APIC ID: 10
                    Core 6    4720.6 MHz    x 47.0    100.4 MHz    31 °C    APIC ID: 12
                    Core 7    803.5 MHz    x 8.0    100.4 MHz    30 °C    APIC ID: 14"

 

Thanks CLEVERBRIDGE

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g'day RJM and welcome to the forums.

as with all of Piriform's software, their Pro versions offer the same functionality as the Free versions.
I'm pretty sure this is stated in the documentation.
the Pro versions give extra benefits like direct support and, as an example, in Recuva you can scan VHD's, and in CC you can clean all PC users.
but if something doesn't work in a Free version, getting the Pro won't change things.

now you do have the Pro, you could raise a support ticket (and get that priority support you're paying for) from the website and enquire about getting your money back.

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Well its October and this is still a bug as I'm getting the exact same error as those mentioned above and my Cmd also shows the correct information. I like how they say that Speccy gets its information from wmic but that is clearly not the case. 

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care to share a couple of screenshots.

one from Speccy and one from WMIC, it may help the Devs - but hey - we all see on this thread the importance they have with fixing Speccy!!!

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