Peter1950 Posted February 12, 2019 Share Posted February 12, 2019 Hi - I have just paid for the upgrade to Pro and it has not gone well !! I get the message as in the attached screenshot. Nothing happens if I retry and if I ignore then its carries on and appears OK. It appears to work but it is in FREE mode only. Any suggestions would be helpful please. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 12, 2019 Moderators Share Posted February 12, 2019 It's a common issue and is caused by CCleaner still running in the background, as CCleaner64.exe is still running the upgrade can't replace it. Try the steps given here: https://forum.piriform.com/topic/53111-fail-to-install-ccleaner-pro-v5516939/?tab=comments#comment-302097 *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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