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mpw101

Thanks for playing fair pop up

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What is this and how do I get it to stop popping up? I am a single user on a home computer.  What is with this thing popping up every time I open CCleaner?  I am not in a commercial environment.  See attachment from my snipping tool.

cc pop up.JPG

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I would really like some help.  Has this not happened to anyone else?  I am using Windows 7 home premium sp1 operating system.  Ccleaner 5.49.6856 (64bit).  Everything was just fine until all of a sudden this thing started popping up in the lower right hand corner of my computer screen a couple days ago.

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This is just a popup that will show for all users.  According to the Piriform team, it should only appear once.  Moderators are in talks with the development team on how best to inform users that they might see this pop-up.  Essentially, it's there to generically remind users that ccleaner is free for home use only.

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Thanks for your reply.  This is happening more than once.  I am not sure why.  Sometimes after I have turned my computer off and back on.  But sometimes if it has gone to sleep and then I use CCleaner.  And sometimes when I clean, it happens several times in a row.   It seldom does not happen.  It is very annoying.  Whatever the development team planned, that is not what is happening on my machine.

If you get word why this has gone nuts on my computer and find a solution, please post.

Thank you again.

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Are you using the registry cleaner?

Sometimes these annoying pop-us set a registry value to say 'don't show it again". (Sometimes it's a cookie).

If you clear that entry (or cookie) it will pop up again.

CC shouldn't clear it's own stuff but it would need one of the devs to check if this is happening by mistake.

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It's a cookie.  Not the registry.

I have been using same version of Ccleaner since November 26, 2018.  I have unchecked the box next to "inform me of updates."  I guess Ccleaner somehow calls home because I now have this tracking cookie on my computer: ipm-provider.ff.avast.com.

When I run Ccleaner it cleans it and the next time I use Ccleaner I get the pop up.  If I save avast’s tracking cookie, the next time I open Ccleaner I don’t get the popup.

Thank you.  I guess I will have to tolerate the popup as I really don’t want to take avast with me everywhere I go.

Is there another cleaner out there?  I really don’t like what has happened to Ccleaner.  It is not at all as friendly as it used to be.

 

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You are not alone there.

As this is a Piriform forum it is not acceptable to mention competing software.

I will say that I took a good look at why I had CCleaner and wrote my own batch file to clear most of what I wanted. (Browser stuff mainly, it helps if you take a look at what files CC is cleaning).

CC is still on my machine for some of it's other tools.

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Thank you for noticing it was tied to the avast cookie.  I've, again, pushed your thread to the development team.

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It would probably be better if they did what some freeware antivirus software does that shows ads by having an .XML file store the info and images, then no need for a cookie to ever be stored, and they wouldn't even have to put the images in CCleaner causing more heft.

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