samgonshor Posted January 18, 2019 Share Posted January 18, 2019 Perhaps one of the experts can help me with this issue: I started Drive Wiper about 5 days ago to wipe an external harddrive completely clean with a 3 wipe application. Unfortunately my Surface Pro 4 did an unexpected restart. When the system came back the wiping did not return. I tried to start it again but the "wipe" button is greyed out and will not do anything. Any advice for this newbie?? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted January 19, 2019 Moderators Share Posted January 19, 2019 Since it was interrupted by a restart it may have caused corruption on that external HDD. I've had that happen before because of a Windows crash while using another software, and basically I had to format the disk. You may have to re-format that drive if it isn't being identified correctly or has other issues. It may also need to be done using Disk Management to create a new simple volume on the drive, etc. If you use Disk Management be careful using it, don't select any active system disk by accident. Link to comment Share on other sites More sharing options...
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