Cancel subscription to CCleaner Pro

[geoffL]

v5.51.6939 (64 bit)

One of your contributors suggested that  under License Information there is now a Subscription Management button. I have v5.51.6939 and the only button under License Information is "Close".

How do I cancel my subscription?

[Guest Ben CCleaner]

Hi Geoff,

You do not have a subscrition attached to your license, it expires on the 16th Jan and after that you will not be billed again for it. The Subscription managment button is only present in this section if you have a subscription.

Thanks

[geoffL]

Hi Ben

Thanks for your reply. I was concerned that my credit card would be auto-billed.

Regards

Geoff

 

 

 

 

 

[Retcoach]

Please cancel my order made an hour ago for th CCleaner pro

[Retcoach]

On 07/04/2020 at 16:59, Retcoach said:

Please cancel my order made an hour ago for th CCleaner pro

Disregard cancellation request.

[nicksalmon2000]

delete my account my email is (Removed)

Edited by Nukecad.

Please do not put your email address on an open forum.

Doing so leaves you vulnerable to spam emails and worse.

For liceensing and sunscription requests or issues please email support at:

support@ccleaner.com

 

[Dave CCleaner]

Do not post personal information on a public forum.  Any requests relating to your CCleaner Professional subscription will be handled promptly by an email to support@ccleaner.com.  If you are contacting support using an email address other than the one that you registered during your purchase, please be sure to include one or more of your licence key, your Cleverbridge order number and/or the email address that you originally used to purchase.

Note that there are also self service options available.  For example, checking your licenses can be done via https://www.ccleaner.com/support/license-lookup. Future subscription billing can be cancelled via Options > About > License Information > Manage Subscription inside the CCleaner product itself, or via a cancellation link that would be in your original purchase confirmation email, and also in the subscription billing reminder that you would receive from Cleverbridge approximately 2 weeks before anniversary billing occurs.