ju2tm3 Posted December 22, 2018 Share Posted December 22, 2018 I have this notification to install updates on CCleaner 5.50.6911, and everytime I clicked update, it downloaded something, then automatically installed.. and then stopped. I tried to clean registry, run ccleaner before installing, and then it kept happening. What happened? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 23, 2018 Moderators Share Posted December 23, 2018 See here https://forum.piriform.com/topic/53111-fail-to-install-ccleaner-pro-v5516939/?tab=comments#comment-302097 Quote This warning is usually accompanied by ccleaner still running. Make sure ccleaner is fully exited including smart clean monitoring. Check task manager for ccleaner.exe or ccleaner64.exe. Kill those instances then manully delete the file c:\program files\ccleaner\ccleaner.exe (or the file listed in the error message). Finally click retry Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
APMichael Posted December 23, 2018 Share Posted December 23, 2018 It's really strange that Piriform still hasn't fixed the installer. The installer could run a simple command before copying the new files: TASKKILL /F /FI "IMAGENAME eq CCleaner*" Link to comment Share on other sites More sharing options...
Moderators Andavari Posted December 23, 2018 Moderators Share Posted December 23, 2018 I thought the same, it's been too long for that to still exist. Link to comment Share on other sites More sharing options...
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