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CCleaner Installer has stopped working - Problem installing


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I am faced with the following error when installing the latest version of CCleaner on Windows 2008 R2.

 

fd41d0848b1f47a4260cd686d5382a45.png

 

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	ccsetup548.exe
  Application Version:	5.48.0.6834
  Application Timestamp:	5682fc79
  Fault Module Name:	asdk.dll
  Fault Module Version:	18.1.97.0
  Fault Module Timestamp:	5b1a913d
  Exception Code:	40000015
  Exception Offset:	000b08a0
  OS Version:	6.1.7601.2.1.0.272.7
  Locale ID:	1033
  Additional Information 1:	b3c7
  Additional Information 2:	b3c78ac7b8c8c07eb51d3f28aab9dfb9
  Additional Information 3:	6cbb
  Additional Information 4:	6cbb685e0af31f98f6c8507cb5d32ea4

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From reading the requirements it should work on my OS. What's causing this issue?

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As far as I remember asdk.dll is to do with CCleaner trying to give you Avast I think.

I will flag your post to devs but as it is the weekend it may be a few days before a reply. What security software do you use?

 

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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On 10/11/2018 at 11:55, hazelnut said:

As far as I remember asdk.dll is to do with CCleaner trying to give you Avast I think.

I will flag your post to devs but as it is the weekend it may be a few days before a reply. What security software do you use?

 

Any update?

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