Jump to content
CCleaner Community Forums

[False Positive] Norton rejected CCleaner

Recommended Posts


I just tried to download the new version of CC Cleaner and my Norton program checked it and deleted the download.

See below:

Filename: ccsetup548.exe
Threat name: WS.Reputation.1Full Path: D:\downloads\ccsetup548.exe



On computers as of
10/25/2018 at 9:58:04 AM

Last Used
10/25/2018 at 10:00:35 AM

Startup Item


Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe


ccsetup548.exe Threat name: WS.Reputation.1

Very Few Users
Fewer than 5 users in the Norton Community have used this file.

Very New
This file was released less than 1 week  ago.

This file risk is medium.


Downloaded File  from filehippo.com
Source: External Media



File Actions

File: D:\downloads\ ccsetup548.exe Removed

File Thumbprint - SHA:
File Thumbprint - MD5:528e3913041c1a85e6de53382ea5549c

Thanks and have a FUN day!


Share this post

Link to post
Share on other sites

Hi Chevyone, you can probably try again now. I downloaded it and norton, after doing one of it's "extended" checks, (which normally only happens when it's going to fail a file), ultimately, said ccleaner548.exe was safe so, they must have upped it's reputation.

FYI that WS.Reputation.1 type of threat isn't worth a whole lot in my opinion. It doesn't indicate any specific type of threat, it's based on a reputation score attained from data from the community, and is assumed a threat due to that, but when you boil it down it's not technically a threat, it's just possibly a threat based on what others say, so is about the only one where restoring a personally trusted program from quarantine is viable IMO.  If in doubt restore it then upload it to something like Virus Total for a 2nd opinion (but to do this you still have to restore the file since Norton doesn't let you upload quarantined files to something like virus total for a second opinion without restoring it first, it's almost like they don't want you to get a 2nd opinion).

Share this post

Link to post
Share on other sites
This topic is now closed to further replies.