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[False Positive] Norton rejected CCleaner


Chevyone

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Hi,

I just tried to download the new version of CC Cleaner and my Norton program checked it and deleted the download.

See below:

Filename: ccsetup548.exe
Threat name: WS.Reputation.1Full Path: D:\downloads\ccsetup548.exe

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On computers as of
10/25/2018 at 9:58:04 AM

Last Used
10/25/2018 at 10:00:35 AM

Startup Item
No

Launched
No

Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe


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ccsetup548.exe Threat name: WS.Reputation.1
Locate


Very Few Users
Fewer than 5 users in the Norton Community have used this file.

Very New
This file was released less than 1 week  ago.

Medium
This file risk is medium.


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https://dl1.filehippo.com/8bcd9bf7325b4a4abab24a4ccdaa7d1b/ccsetup548.exe?ttl=1540490255&token=e51219dd254756e0c231117a474f0ea3
Downloaded File  from filehippo.com
Source: External Media

ccsetup548.exe

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File Actions

File: D:\downloads\ ccsetup548.exe Removed
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File Thumbprint - SHA:
f8ca3952fa5240a15ee23849d5bc9e864c0dd80e3f21930e3dbbbacde525d2f5
File Thumbprint - MD5:528e3913041c1a85e6de53382ea5549c

Thanks and have a FUN day!

Chevyone

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Hi Chevyone, you can probably try again now. I downloaded it and norton, after doing one of it's "extended" checks, (which normally only happens when it's going to fail a file), ultimately, said ccleaner548.exe was safe so, they must have upped it's reputation.

FYI that WS.Reputation.1 type of threat isn't worth a whole lot in my opinion. It doesn't indicate any specific type of threat, it's based on a reputation score attained from data from the community, and is assumed a threat due to that, but when you boil it down it's not technically a threat, it's just possibly a threat based on what others say, so is about the only one where restoring a personally trusted program from quarantine is viable IMO.  If in doubt restore it then upload it to something like Virus Total for a 2nd opinion (but to do this you still have to restore the file since Norton doesn't let you upload quarantined files to something like virus total for a second opinion without restoring it first, it's almost like they don't want you to get a 2nd opinion).

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