cloa513 Posted September 9, 2018 Share Posted September 9, 2018 It unpacks the setup and then complain about online setup problem. I have been having internet problems but those are intermittent. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 9, 2018 Moderators Share Posted September 9, 2018 Need more info such as Operating System used, and how and where you are downloading CCleaner from. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
cloa513 Posted September 10, 2018 Author Share Posted September 10, 2018 Windows 7 Premium Japanese Version. Cnet- the link Piriform sets for standard home users. What is how? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 10, 2018 Moderators Share Posted September 10, 2018 Try the download for the slim build from here https://www.ccleaner.com/ccleaner/builds Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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