Javinene86 Posted September 2, 2018 Share Posted September 2, 2018 I have been using this program for years and since version 5.43 (I think) I have activated the option to run automatically at the beginning of windows to perform a cleanup. Unfortunately, since a couple of versions do not work, the program does not run at the beginning and does not clean.Is it some kind of bug? it has a solution? Am I doing something wrong?Thank you very much for this great program. Link to comment Share on other sites More sharing options...
Moderators mta Posted September 2, 2018 Moderators Share Posted September 2, 2018 yep, it's a known bug and the Admins are aware. no word when a fix will be delivered. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Guest Ben CCleaner Posted September 6, 2018 Share Posted September 6, 2018 @Javinene86 Are you able to provide some further information to help with our investigation. What version of Windows are you running? What anti virus solution are you using? Thanks Link to comment Share on other sites More sharing options...
Javinene86 Posted September 6, 2018 Author Share Posted September 6, 2018 1 hour ago, Ben Piriform said: @Javinene86 Are you able to provide some further information to help with our investigation. What version of Windows are you running? What anti virus solution are you using? Thanks Sure, what ever you need to fix and improve this excelent software What version of Windows are you running? Windows 7 Ultimate SP1 x64 (compilation 7601) and all updates till today. What anti virus solution are you using? Malwarebytes antimalware 3.5.1.2522 + CCleaner 5.46 Thanks a lot Ben. Link to comment Share on other sites More sharing options...
CC12345 Posted September 14, 2018 Share Posted September 14, 2018 Same issue with me. Win 10 ver 1803 and all updates. Zonealarm Extreme and Malwarebytes. CCleaner v.5.43.6522 does work upon startup but any version after that does not. Thanks Link to comment Share on other sites More sharing options...
Javinene86 Posted September 23, 2018 Author Share Posted September 23, 2018 Hi all again. With the last version of CClenaer 5.47, finally the cleaning at the beginning of windows works perfectly! Thanks again to all buddies for the help and to out great CCleaner Support team Link to comment Share on other sites More sharing options...
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