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Slow launch

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Hi everyone,

After updating to the last version of Ccleaner, I have encountered this problem:

After I click the icon the window appears, but it looks like the program is "not responding" and after 5-10 seconds it launches completely.

 

I have tryed reinstalling.

Windows 10 latest build, I7 @ a lot of Mghz, a lot of ram, M.2 ssd.... hardware should not be the problem.

Maybe I need to uncheck smth?

 

Plz help!

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so it's v5.44 and it does work but takes 5-10secs until you see any activity?
do you use winapp2.ini or any other enhancements?

what was the previous version you had that did work OK?

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5-10 secs untill the programm actually starts.

You can see on the screenshot, that the window is not  "operable". It hangs like this at start.

No enhancements.

 

I do not update to each next version, so no idea, what was the last.

But this problem occures at the first time.

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the delayed start, like the one you describe, is common when using winapp2.ini due to its size and the sheer time taken to process its contents.
but this shouldn't be your issue.

as a first try, I would rollback to an earlier version (personally, try v5.40 first) and see if that helps.

uninstall your current version first.
then go into the Program Files folder for CC and delete its contents
    (keep the .ini file if you have customised settings)
download the latest build from here; https://www.piriform.com/ccleaner/builds (or use FileHippo for previous versions)
reboot the PC then install CC from your downloaded file.
if you need to convert this Free version to the Pro, go to Options > About and enter your license key.

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...and so

After a few new versions and installs/reinstalls the problem still remains.

The only thing, that affects this slow start are two checkboxes:

"tell me when there are junk files to clean" and "enable smart cleaning ".

 

I guess, that with the "not-very needed smart cleaning" on, the app stays basicaly ON all the time, so it doesn't need to start and load itself.

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In CCleaner untick/disable the following to see if this helps:
Find the Internet Explorer area, and then untick History

History being enabled causes it to take for me at least 10 seconds, some others have reported it taking much longer.

Screenshot:
ccleaner-disable-ie-history.jpg.02e585a4b079761fec3f4c34e080da5a.jpg

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The one thing we both have in common when I re-read your first post in this topic is we both use an SSD. I find it very odd that CCleaner (I'm using the portable version) takes longer on my laptop to launch when on an SSD and it doesn't matter if it's my Micron M.2 256GB SSD boot drive or my secondary internal backup drive Samsung 860 EVO 1TB SSD it takes about 5-10 seconds just like you mentioned in the first post.

Now when I launch CCleaner from my Seagate Expansion USB 3.0 2TB external hard disk it loads within 1 second. Also on another laptop with Win10 and a just a traditional spinning 1TB hard disk it also loads within 1 second.:huh:

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I've fixed the slow loading for myself, and in an unexpected peculiar way:
* I moved my 79 KB winapp2.ini file out of the folder where CCleaner Portable is located, and then launched CCleaner which loads in about 1 second.
* I then moved that same winapp2.ini file back into the folder with CCleaner, and it now launches in about 1 second, no more delay.

I don't understand how that would fix the slow loading but it did.

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Well, that's an interesting observation.

If the SSD causes this, why didn't it occure from the very first time/version of ccleaner?

 

I hope, that devs will have a look at this problem.

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4 hours ago, Links said:

If the SSD causes this, why didn't it occure from the very first time/version of ccleaner?

I wonder if it's some sort of caching thing, either something Windows does, or something the SSD does. But how could it survive shutdown and reboots of the PC, either way I haven't a clue.

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