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oldgeek

CCleaner shuts down when asked to clean

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I am using the free version of CCleaner V5.44.6575 (64bit) on a Windows 10 PC.

Everything has worked fine until today. I usually do a clean every week. Today when I wanted to use CCleaner, the analyzing went OK, then clicking the "Run Cleaner", the window just closes.

I have tried a re-install, but this has not helped. Any clues as to why this is happening?

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Yes, I have just purchased a new license for Kaspersky. Never had the problem before, using the previous version of Kaspersky.

I have now done a search of this forum and found that the issue is known with a workaround. I have applied that "fix" and it now works again.

Is this a Piriform issue to fix or Kaspersky?

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1 hour ago, oldgeek said:

 

Is this a Piriform issue to fix or Kaspersky?

Who knows :)

Glad to hear you are sorted for now anyway.

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2 hours ago, oldgeek said:

Is this a Piriform issue to fix or Kaspersky?

I believe that both companies are aware of the bug and looking into it (or they were in early july).

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13 minutes ago, CSGalloway said:

Might be nice if someone posted the link to the "fix".... please

 

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