Ken locke Posted August 5, 2018 Share Posted August 5, 2018 CC gets to 96% complete and then stops. there is a big difference in the number of files to be deleted and the number actually deleted Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 5, 2018 Moderators Share Posted August 5, 2018 Can you give a bit more info please? Operating system used. Build of CCleaner used. What security software you run. How do you know the amount deleted if it never finishes? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Ken locke Posted August 5, 2018 Author Share Posted August 5, 2018 Hello hazelnut andthank you for responding I am using Mac 10.11.6 and Firefox and have just downloaded CCleaner having deleted my old version as I was having so much trouble. You are correct in that I don't know how many files will be deleted but at 96% completed there is not much left to delete - or am I assuming too much here? I am not using any additional security software. Kind regards, Ken Link to comment Share on other sites More sharing options...
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