Privacy

[f23948]

is it possible to bring back optional out of sharing usage data with third parties for analytics purposes?

[ukheather]

+1 as I won't be using ccleaner if this is how it's going with sneaky privacy stuff like this heartbeat crap

[pk2]

"heartbeat crap", as you call it, is part of CCleaner telemetry -- it helps Piriform to understand how CCleaner product is used, how many users use it, how often, which options they use, and which are not used. Every big software company (Microsoft, Adobe, ...) uses telemetry to improve their product. Heartbeat was introduced in CCleaner version 4.18+ in 2014, so this isn't something new. CCleaner's team really needs to understand how the product is used, otherwise they focus on some functionality which are not used by users -- how they can find it out? This is why telemetry exists. 

[hazelnut]

1 hour ago, pk2 said:

"heartbeat crap", as you call it, is part of CCleaner telemetry -- it helps Piriform to understand how CCleaner product is used, how many users use it, how often, which options they use, and which are not used. Every big software company (Microsoft, Adobe, ...) uses telemetry to improve their product. Heartbeat was introduced in CCleaner version 4.18+ in 2014, so this isn't something new. CCleaner's team really needs to understand how the product is used, otherwise they focus on some functionality which are not used by users -- how they can find it out? This is why telemetry exists. 

I presume you work for Avast?

[Guest Stephen CCleaner]

Hi everyone,

Thanks for your feedback. Please see this thread for the latest information on this topic: