Gwolf2u Posted July 20, 2018 Share Posted July 20, 2018 Hey there guys, Using Ccleaner v5.44.6577 and it seems is not detecting my Chrome Beta ( 68.0.3440.68 ) Using normal Chrome all is fine. Can someone else confirm this? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 20, 2018 Moderators Share Posted July 20, 2018 Ccleaner, as a rule, doesn't support beta software as the developers just got the beta at the same time you did. Especially with chrome and firefox because these betas can change a great deal. You can try custom location but there's no guarantee that it won't break the beta install. https://www.ccleaner.com/docs/ccleaner/advanced-usage/ccleaner-ini-files/how-to-clean-user-data-from-non-standard-mozilla-browsers Replace where it says FIREFOX with CHROME ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
SteveW Posted July 25, 2018 Share Posted July 25, 2018 This fix does not work. Ccleaner is not finding Chrome Beta in its default installation location on Windows 10: "C:\Program Files (x86)\Google\Chrome Beta\Application" Furthermore, the referenced instruction page for Mozilla browsers describes a registry edit location that doesn't exist, so this looks like an old, outdated answer that no longer applies. The registry setting is now in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\CCleaner The supposed fix, adding a string value (in the correct registry hive) of "CustomLocation1" with data "CHROME|"C:\Program Files (x86)\Google\Chrome Beta\Application"" doesn't work. The statement that Ccleaner doesn't support beta software is irrelevant to this issue. I've been using Ccleaner with Chrome Beta for many years, and this is the first installation I have done whereby Ccleaner is not finding Chrome. This is a bug. I have paid for Ccleaner Professional. Surely there must be official product support that is not from a user-to-user forum? Link to comment Share on other sites More sharing options...
Moderators mta Posted July 25, 2018 Moderators Share Posted July 25, 2018 a support ticket can be raised from here; https://piriform.zendesk.com/hc/en-us/requests/new Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
APMichael Posted July 25, 2018 Share Posted July 25, 2018 7 hours ago, SteveW said: ...The registry setting is now in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\CCleaner... The supposed fix, adding a string value (in the correct registry hive) of "CustomLocation1" with data "CHROME|"C:\Program Files (x86)\Google\Chrome Beta\Application"" doesn't work. CCleaner settings are still stored under the registry key "Computer\HKEY_CURRENT_USER\Software\Piriform\CCleaner". The registry key "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\CCleaner" is used for a few installation settings only. If your registry key "Computer\HKEY_CURRENT_USER\Software\Piriform\CCleaner" is empty, then you probably enabled "Save all settings to INI file". Therefore, you have to add the CustomLocation1 to the ccleaner.ini file. And you have to specify the path to the user profile, for example: CustomLocation1=CHROME|C:\Users\<your user name>\AppData\Local\Google\Chrome Beta\User Data\Default (Quotation marks are not necessary.) Link to comment Share on other sites More sharing options...
SteveW Posted July 26, 2018 Share Posted July 26, 2018 14 hours ago, APMichael said: CCleaner settings are still stored under the registry key "Computer\HKEY_CURRENT_USER\Software\Piriform\CCleaner". The registry key "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\CCleaner" is used for a few installation settings only. If your registry key "Computer\HKEY_CURRENT_USER\Software\Piriform\CCleaner" is empty, then you probably enabled "Save all settings to INI file". Therefore, you have to add the CustomLocation1 to the ccleaner.ini file. And you have to specify the path to the user profile, for example: CustomLocation1=CHROME|C:\Users\<your user name>\AppData\Local\Google\Chrome Beta\User Data\Default (Quotation marks are not necessary.) Awesome! Adding the line into the ccleaner.ini file fixed it. This ought to be a FAQ, Thanks for your help. Link to comment Share on other sites More sharing options...
APMichael Posted July 26, 2018 Share Posted July 26, 2018 Great! I'm glad I was able to help. Link to comment Share on other sites More sharing options...
drow Posted August 14, 2019 Share Posted August 14, 2019 I have the exact same problem, everything was working fine until I decided to install chrome beta, now somehow ccleaner doesn't see my chrome beta, I mean there is no even chrome section under applications tag on ccleaner interface, it sees only opera and ie, when I reinstall ccleaner now it came with regular chrome and I have 2 different chrome version, and it sees only regular one. Chrome Beta is installed in default location, also "Save all settings to INI file" is not enabled, also my registry keys are not empty there are bunch of string files in it. I also didn't understand what do you mean by ccleaner.ini file? where is it? I do not see any ini files in registries nor in installed folder. I am scratching my head here, any help much appreciated. Thanks in advance. Link to comment Share on other sites More sharing options...
drow Posted August 14, 2019 Share Posted August 14, 2019 ok I figured it out how to apply above solution. Link to comment Share on other sites More sharing options...
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