Jump to content
CCleaner Community Forums
Sign in to follow this  
clee

Unable to open CC cleaner after update download

Recommended Posts

Downloaded latest update for Cleaner Professional.  Pop up on my screen said icon link on my desktop would no longer work to open the file so could delete it--which I did.   Now I can not open my Cleaner at all.  How can I resolve this issue.  Please help.

Edited by clee
forgot part of my explanation

Share this post


Link to post
Share on other sites

let's start from scratch and see if it helps...

uninstall your current version first.
then go into the Program Files folder for CC and delete its contents
    (keep the .ini file if you have customised settings)
download the latest build from here; https://www.piriform.com/ccleaner/builds
reboot the PC then install CC from your downloaded file.
then go into CC, Options, About, Upgrade to Pro, and type in your license key.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

×
×
  • Create New...