siliconman01 Posted June 27, 2018 Share Posted June 27, 2018 This applies to Windows 10x64 Pro Build 17134.137 Build 1803 with CCleaner V5.44.6575 Free on 3 different PC systems. Bug 1: The /auto command line results in CCleaner starting and then promptly closing without any cleaning performed. Bug 2: The "Run CCleaner" context switch on the Recyle/Trash Bin results in CCleaner starting and then promptly closing without any cleaning performed I tried completely uninstalling CCleaner and then re-installing it and this did not resolve the problem. Windows 10 x64 Pro on ASUS Maximus VIII Extreme motherboard, i7-6700k CPU,H220 X2 Liquid Cooler, 64 gbyte RipJaws DDR4 3200 RAM, Samsung 970 Pro NVMe M.2 500 gbyte SSD + Samsung 850 Pro 512 gbyte SSD, EVGA RTX 3060 Titan graphics card (Home Built System); Windows 11x64 Pro on 512 gigabyte Dell XPS 15 2-in-1 Laptop/tablet and Dell XPS 8940 PC. ASUS RT-AC88U router, 14 tbyte WD My Cloud PR2100 NAS Server, 200 Mbps cable Internet, MS Edge Chromium, MS Office 2021 (Local), Casper 11, DisplayFusion (3 Flat Panel Displays per system): Latest Bitdefender Internet Security, Quicken, Weather Watcher Live, ThumbsPlus 10, Sticky Password 8, WD Smartware, CyberLink PowerDVD23, MSI AfterBurner, Rainmeter, 8GadgetPack, and many more. Link to comment Share on other sites More sharing options...
DCHH Posted June 27, 2018 Share Posted June 27, 2018 I got the same problem and also the /shutdown command doens't work eather. I changed back to version 5.43 and have no problems- Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted June 27, 2018 Share Posted June 27, 2018 Hey guys, I'm going to hazard a guess at a few things: Did you just update CCleaner Professional, Business or Technician Edition? Do you have Malwarebytes installed? Is the Ransomware Protection feature enabled in Malwarebytes? Do you have a 64-bit version of Windows? If so, the Malwarebytes anti-ransomware feature has broken the CCleaner automatic update and also deleted the CCleaner.exe executable (leaving only CCleaner64.exe). The executable it deleted is used for certain functions of CCleaner. To resolve, please download and install https://download.ccleaner.com/pro/ccsetup544_pro.exe Link to comment Share on other sites More sharing options...
jaddorf Posted June 27, 2018 Share Posted June 27, 2018 Hi. Been using this command-line in a batch file for years.. not using Malwarebytes.. using Ccleaner free. "c:\program files\ccleaner\CCleaner64.exe" /auto As of 5.44 ccleaner seems to launch for a millisecond then die. Reverting to 5.43 restores desired behavior (the /auto) works. Plz advise, thanks! /jim Link to comment Share on other sites More sharing options...
siliconman01 Posted June 27, 2018 Author Share Posted June 27, 2018 1 hour ago, Stephen Piriform said: Hey guys, I'm going to hazard a guess at a few things: Did you just update CCleaner Professional, Business or Technician Edition? Do you have Malwarebytes installed? Is the Ransomware Protection feature enabled in Malwarebytes? Do you have a 64-bit version of Windows? If so, the Malwarebytes anti-ransomware feature has broken the CCleaner automatic update and also deleted the CCleaner.exe executable (leaving only CCleaner64.exe). The executable it deleted is used for certain functions of CCleaner. To resolve, please download and install https://download.ccleaner.com/pro/ccsetup544_pro.exe 1. I am running the FREE version of CCleaner 2. I have Malwarebytes 3 installed; however, I have no protection modules enabled and Malwarebytes is not running automatically. I use it only to scan my system on demand. 3. I am running Windows 10x64 Pro Build 17134.137 Version 1803. I reverted back to CCleaner V5.43 and all is working properly. Something is broken in V5.44.6575. Windows 10 x64 Pro on ASUS Maximus VIII Extreme motherboard, i7-6700k CPU,H220 X2 Liquid Cooler, 64 gbyte RipJaws DDR4 3200 RAM, Samsung 970 Pro NVMe M.2 500 gbyte SSD + Samsung 850 Pro 512 gbyte SSD, EVGA RTX 3060 Titan graphics card (Home Built System); Windows 11x64 Pro on 512 gigabyte Dell XPS 15 2-in-1 Laptop/tablet and Dell XPS 8940 PC. ASUS RT-AC88U router, 14 tbyte WD My Cloud PR2100 NAS Server, 200 Mbps cable Internet, MS Edge Chromium, MS Office 2021 (Local), Casper 11, DisplayFusion (3 Flat Panel Displays per system): Latest Bitdefender Internet Security, Quicken, Weather Watcher Live, ThumbsPlus 10, Sticky Password 8, WD Smartware, CyberLink PowerDVD23, MSI AfterBurner, Rainmeter, 8GadgetPack, and many more. Link to comment Share on other sites More sharing options...
DCHH Posted June 28, 2018 Share Posted June 28, 2018 (edited) I,m using the pro version under Windows 64 Pro Build 17134.137 Version 1803. There is something wrong with ccleaner v544, as version 5.43 is doing well. By the way the /reastart command line was doing well. As you suggested, I installed it complete new, now it is running well. So the update didn't work exact. Edited June 28, 2018 by DCHH Because of the new installation Link to comment Share on other sites More sharing options...
jrandall Posted June 28, 2018 Share Posted June 28, 2018 (edited) In addition to the "subject line" problems add right-click 'Run Ccleaner' from the Taskbar and right-click "Run Cleaner" from the system tray on Windows 10 1803. I am NOT running Malwarebytes. The problem is with CC 5.44.6575. Everything works for me when I revert back to CC 5.43.xxxx. Edited July 8, 2018 by jrandall Clarification and additional info. Link to comment Share on other sites More sharing options...
APMichael Posted June 28, 2018 Share Posted June 28, 2018 I can confirm the bugs! 1. Free 2. No, just Windows Defender 3. No 4. Yes, Windows 10 Pro 1803 64-bit On 27.6.2018 at 07:24, siliconman01 said: I tried completely uninstalling CCleaner and then re-installing it and this did not resolve the problem. I can confirm that also. Link to comment Share on other sites More sharing options...
SethTP Posted June 28, 2018 Share Posted June 28, 2018 Same here, Windows sometimes reports it as an application error and generates .dmp files. 1. No? - just updated Free version. 2. Yes - Malwarebytes is installed. 3. No - Malwarebytes is running in Free mode with no services running. 4. Yes - Win 7 64-bit Link to comment Share on other sites More sharing options...
joergma Posted June 29, 2018 Share Posted June 29, 2018 Same issue here on Windows 10x64 Pro Build 17134.137 Build 1803 with CCleaner V5.44.6575 Free No issues on Windows 7 (6.1 Build 7601:Service Pack 1) x64 Professional (running on real metal - no VM). Did you just update CCleaner Professional, Business or Technician Edition? (Not applicable) Do you have Malwarebytes installed? No Is the Ransomware Protection feature enabled in Malwarebytes? (Not applicable) Do you have a 64-bit version of Windows? Yes Link to comment Share on other sites More sharing options...
Tobi Posted June 29, 2018 Share Posted June 29, 2018 Same Problems! for the Momet i go back to 5.43. Link to comment Share on other sites More sharing options...
javagate Posted June 30, 2018 Share Posted June 30, 2018 True the last update no longer works with the switches. the command is ignored on Win 10 Pro 64 bit I used @echo on cd C:\Program Files\CCleaner start CCleaner.exe /AUTO /SHUTDOWN exit When I reverted to the prev release v5.46.6522 the switches worked again. Malwarebytes is not installed free version of Ccleaner Link to comment Share on other sites More sharing options...
Jimbo871 Posted July 1, 2018 Share Posted July 1, 2018 I'm getting the exact same problem with this latest upgrade V5.44.6575-am running Win10. There is obviously a problem with this latest version-can we expect another upgrade correcting this latest one? Link to comment Share on other sites More sharing options...
Kerflot Posted July 2, 2018 Share Posted July 2, 2018 Also here. With version 5.44 on Windows 7 Pro 32bit right clicking on the Recycle Bin and selecting "Run CCleaner" causes the cCleaner icon to appear briefly in the Notification Area. If I then open cCleaner and select Analyse (or Run Cleaner) I see that my system has not been cleaned. Running cCleaner at this point will clean the system. Link to comment Share on other sites More sharing options...
entityuk Posted July 4, 2018 Share Posted July 4, 2018 Same here, Free version, Win 10 x64 (1803), Malwarebytes installed, ccleaner64 being used. Any chance of Piriform getting this fixed for 5.45? Every version of ccleaner has worked seamlessly up until 5.44 with the command line switches. I've had to revert to 5.43. Love your software by the way. Thanks. Link to comment Share on other sites More sharing options...
Arbie Posted July 5, 2018 Share Posted July 5, 2018 On 6/27/2018 at 11:14, Stephen Piriform said: Hey guys, I'm going to hazard a guess at a few things: Did you just update CCleaner Professional, Business or Technician Edition? Do you have Malwarebytes installed? Is the Ransomware Protection feature enabled in Malwarebytes? Do you have a 64-bit version of Windows? If so, the Malwarebytes anti-ransomware feature has broken the CCleaner automatic update and also deleted the CCleaner.exe executable (leaving only CCleaner64.exe). The executable it deleted is used for certain functions of CCleaner. To resolve, please download and install https://download.ccleaner.com/pro/ccsetup544_pro.exe Well, that's a mess! Now I've got CC Pro on my system and no way to downgrade to the free version! Other than a complete uninstall which looks like it will lose all my carefully derived settings! BAD ADVICE, STEPHEN. And it didn't fix the problem. Even with ccleaner.exe in place, using the Recycle Bin context menu to "Run CCleaner" will not empty the bin. Opening CC and telling it to "Run" works fine. This is with MBAM Anti-Ransomware "off", Win 10 Pro x64. Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted July 6, 2018 Share Posted July 6, 2018 Hi everyone, Malwarebytes has been removing the CCleaner.exe executable during the automatic update process (a feature of the Pro/Business/Tech edition only), and that is used for some functions of CCleaner. This was producing the behaviour described. In this case, there is another cause which is an update to Windows 10 (build 1803) that is breaking this functionality. We are working on this issue currently and anticipate a fix for the v5.46 release (release after the next one). @Arbie you can return to the pure Free edition by uninstalling Pro and installing Free from www.ccleaner.com/download. If you never purchased a Pro license, your product will not have activated Pro features anyway, it will basically be the Free edition of the software. Link to comment Share on other sites More sharing options...
jaddorf Posted July 6, 2018 Share Posted July 6, 2018 Thanks for the update Stephen! Link to comment Share on other sites More sharing options...
javagate Posted July 6, 2018 Share Posted July 6, 2018 1 hour ago, Stephen Piriform said: Hi everyone, Malwarebytes has been removing the CCleaner.exe executable during the automatic update process (a feature of the Pro/Business/Tech edition only), and that is used for some functions of CCleaner. This was producing the behaviour described. In this case, there is another cause which is an update to Windows 10 (build 1803) that is breaking this functionality. We are working on this issue currently and anticipate a fix for the v5.46 release (release after the next one). @Arbie you can return to the pure Free edition by uninstalling Pro and installing Free from www.ccleaner.com/download. If you never purchased a Pro license, your product will not have activated Pro features anyway, it will basically be the Free edition of the software. 1 hour ago, Stephen Piriform said: Hi everyone, Malwarebytes has been removing the CCleaner.exe executable during the automatic update process (a feature of the Pro/Business/Tech edition only), and that is used for some functions of CCleaner. This was producing the behaviour described. In this case, there is another cause which is an update to Windows 10 (build 1803) that is breaking this functionality. We are working on this issue currently and anticipate a fix for the v5.46 release (release after the next one). @Arbie you can return to the pure Free edition by uninstalling Pro and installing Free from www.ccleaner.com/download. If you never purchased a Pro license, your product will not have activated Pro features anyway, it will basically be the Free edition of the software. in my case I am not using Malwarebytes. can you read up and respond Link to comment Share on other sites More sharing options...
javagate Posted July 6, 2018 Share Posted July 6, 2018 On 6/30/2018 at 18:58, javagate said: True the last update no longer works with the switches. the command is ignored on Win 10 Pro 64 bit I used @echo on cd C:\Program Files\CCleaner start CCleaner.exe /AUTO /SHUTDOWN exit When I reverted to the prev release v5.46.6522 the switches worked again. Malwarebytes is not installed free version of Ccleaner @Stephen Piriform any ideas? Link to comment Share on other sites More sharing options...
APMichael Posted July 7, 2018 Share Posted July 7, 2018 @javagate: I think he answered your question already. It seems that a Windows update causes the issue. 17 hours ago, Stephen Piriform said: In this case, there is another cause which is an update to Windows 10 (build 1803) that is breaking this functionality. We are working on this issue currently and anticipate a fix for the v5.46 release (release after the next one). But it's strange that previous versions of CCleaner are still working... Link to comment Share on other sites More sharing options...
javagate Posted July 7, 2018 Share Posted July 7, 2018 My bad I didn't see. let me reinstall the latest release and see if it works. could be the reinstall fixes the problem after the Windows update. Thank you again Link to comment Share on other sites More sharing options...
javagate Posted July 7, 2018 Share Posted July 7, 2018 Didn't work. I reinstalled the latest release and the switches still don't work (/AUTO /SHUTDOWN). I reinstalled 543 *1 release back and they work. Like original it's an issue with the latest release of CC. Link to comment Share on other sites More sharing options...
patrickdrd Posted July 8, 2018 Share Posted July 8, 2018 same here, /auto works with 5.43 but not with latest versions, I think they broke something and hoping they'll fix it soon Link to comment Share on other sites More sharing options...
jsmorley Posted July 8, 2018 Share Posted July 8, 2018 I have the same issue. I have been using: "C:\Program Files\CCleaner\CCleaner.exe" "/AUTO" For years, and it has stopped working as of 5.44. CCLeaner starts, and immediately crashes or exits. Reverting to 5.43 corrects the problem. Windows 10 pro 1803 build 17711 Link to comment Share on other sites More sharing options...
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