joodyanne Posted June 18, 2018 Share Posted June 18, 2018 I went to open CCleaner as I normally do on my laptop and was confronted with the message to enter the licence key which I cannot find. I tried to locate it, but it did not recognize my addresses. Can you help please, as I cant get in to clean browser, cookies, history etc. joodyanne Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 18, 2018 Moderators Share Posted June 18, 2018 Did you try here? https://www.ccleaner.com/support/license-lookup If that doesn't work, contact Piriform directly https://support.piriform.com/hc/en-us/requests/new Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
joodyanne Posted June 18, 2018 Author Share Posted June 18, 2018 1 minute ago, hazelnut said: Did you try here? https://www.ccleaner.com/support/license-lookup If that doesn't work, contact Piriform directly https://support.piriform.com/hc/en-us/requests/new Thanks, I had tried first option, now trying second option - thanks for your help. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 18, 2018 Moderators Share Posted June 18, 2018 Don't forget you can always uninstall the CCleaner Pro version you have, reboot and then install the latest build from here (making sure you untick the offers for Avast or Chrome if unwanted when installing) https://www.ccleaner.com/ccleaner/builds It will be the free version but once Piriform has sorted out your key you can then enter it into the free version. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
joodyanne Posted June 18, 2018 Author Share Posted June 18, 2018 OK - I'll try that then, - thank you. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now