Jump to content

Ccleaner crashing when clicking Run Cleaner


Recommended Posts

I just started having issues today with Ccleaner on my Windows 7 desktop computer.  When I click on the Run Cleaner button within this program, the program crashes immediately.  This is only happening on my Windows 7 desktop computer, not on my laptop, which has Windows 10 and is the one I am typing this message on right now.  I tested Ccleaner on my laptop, and it still works as it should on that device.  I tried restarting my desktop device, as well as downgrading to a previous version of Ccleaner, but neither solved my problem.  Any suggestions would be appreciated.  Note: I believe I am using version 5.43 of this software

Link to comment
Share on other sites

  • Moderators

does it work if you go back to version 5.40?

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

Link to comment
Share on other sites

  • Moderators

If you want to test if an older version of CCleaner works you can get it from here

https://filehippo.com/download_ccleaner/history/

(to know what version you are using now open CCleaner and look at top left-hand corner)

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

Link to comment
Share on other sites

  • 1 month later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.