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Spectrum security warning


doreck

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Visiting this forum for the first time, I see a large security warning (or banner ad) at the top of the page from my Internet provider, Spectrum, about a botnet infection on my account, with a link to their antibot scanner. Though the link appears legitimate, this seems a strange way for my ISP to contact me. Is this just a display ad, or am I really infected?

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certainly sounds like you have some sort of gremlin in your system, and even if not, it'll be worth going through all the checks just to make sure.

for advice on malware removal, see to Rule #10 here; https://forum.piriform.com/announcement/15-forum-rules/

 

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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After talking with Spectrum, it appears that the warning was legit, but no one knew how or why the "banner ad" was displayed. I'm guessing that Ccleaner has an information-sharing agreement with Spectrum or f-secure, who provides their botnet scanner -- I used the same email address signing up for this forum that I use for Spectrum. It also seems that Spectrum attempted to contact me via that email address, but I never got it, because it's a Hotmail address, and it seems that Hotmail sometimes filters out mail from certain sources without even sending it to my junk mail folder. So Spectrum used this creative means to get my attention...

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