Sandra Posted May 31, 2018 Share Posted May 31, 2018 I have to reinstall every time I use it because it will only put a installer icon on my computer. I am using Windows 10. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 31, 2018 Moderators Share Posted May 31, 2018 Are you actually downloading it first and then installing it? Or are you trying to do it through the program as an update? Download from here https://www.ccleaner.com/ccleaner/builds Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Sandra Posted May 31, 2018 Author Share Posted May 31, 2018 Thanks for responding. I downloaded & installed ccleaner pro in Windows 10 requesting an icon be put on my desktop. I've used it for a long time with no problems before now. This time I deleted everything about it, installed from your link then upgraded with my key code. I now have the correct desktop icon. Thank you. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 1, 2018 Moderators Share Posted June 1, 2018 Good to hear you are sorted now Sandra Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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